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What is the detected issue? HP ENVY 13 A tela não funciona corretamente sem estar ligado na energia. O brilho diminui (mesmo estando no máximo). Quando ligada energia ele volta ao normal, porém tem apresentado aquecimento por permanecer sempre.

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How the problem was:

Bom dia, trabalhamos apenas com celulares e tablets, obrigado - Respondido em: 04/03/2021 16:27:47
This is not the final resolution of the device, just a diagnosis of the problem. If you want to know more, contact the BENTO GONCALVES.

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